Shipping policy

Delivery & Shipping Policy

Last updated: 5 October 2026

At The Flower Farmer Magazine, we deliver throughout the United Kingdom and internationally.

As a quarterly printed magazine, dispatch dates are linked to the publication of each new issue. The information below explains when you can expect your magazine to be sent and how delivery works.

Publication & Dispatch Dates

The Flower Farmer Magazine is published approximately four times per year.

Our expected printing schedule is:

  • Issue 1: early March
  • Issue 2: early June
  • Issue 3: early September
  • Issue 4: early December

These dates are approximate and may occasionally change due to printing, production or circumstances outside our control.

Once the printed magazines have arrived with us from the printer, orders and subscription copies will be prepared and dispatched as soon as possible.

If you order an upcoming issue before it has been printed, your order will be held and dispatched once that issue becomes available.

UK Delivery

All UK orders are sent using Royal Mail.

UK postage is included in the advertised magazine and subscription prices, so there is no additional standard UK postage charge to pay.

Once your magazine has been dispatched, UK delivery will normally take approximately 2–3 working days.

Please note that this is an estimated delivery time from the date of dispatch, rather than from the date you place a pre-order.

Delivery may occasionally take longer during public holidays, periods of high postal demand, severe weather, industrial action or other disruption affecting Royal Mail.

International Delivery

We are pleased to offer delivery of The Flower Farmer Magazine worldwide.

International orders are sent using trusted postal and courier partners appropriate to the destination.

Unlike UK delivery, international postage is not included in the standard advertised magazine price.

Applicable international delivery charges will be calculated and displayed before you complete your purchase.

International delivery times vary depending on the destination and the delivery service used.

International Taxes & Duties

International orders may be subject to local taxes, customs duties or import charges depending on the destination country.

Where applicable, these charges will be calculated and paid by the customer before the magazine is shipped.

Our intention is for any applicable taxes and duties to be included in the amount collected from you before dispatch, helping to avoid unexpected customs charges when your magazine arrives.

The amount payable may vary depending on your delivery country and its applicable tax and customs regulations.

Magazine Subscriptions

When you purchase a subscription, each issue included within your subscription will be sent to the delivery address associated with your order.

Issues are currently expected to be published approximately:

March → June → September → December

Your first issue will depend on the subscription or issue selected when you order.

Subsequent issues will be dispatched as soon as possible after each new edition has been printed and received from our printer.

For UK subscribers, delivery will normally take approximately 2–3 working days after dispatch.

International delivery times will vary according to destination.

Pre-Orders

Because each issue is printed seasonally, you may sometimes be able to purchase an issue before its printing date.

If your order contains an upcoming issue, it will not be dispatched immediately.

Your magazine will be sent as soon as possible after the printed copies have arrived with us.

The expected printing dates shown on this website are estimates rather than guaranteed publication dates.

Changing Your Delivery Address

If you have a subscription and your address changes, please let us know as soon as possible.

Contact:

info@theflowerfarmermagazine.co.uk

Please make any address changes before the next issue is dispatched.

Once an issue has entered the postal or courier network, we may not be able to redirect it to another address.

Please Check Your Address

Customers are responsible for providing an accurate and complete delivery address when ordering.

Please check your delivery details carefully before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible at:

info@theflowerfarmermagazine.co.uk

If an order has already been dispatched to an incorrect address supplied by the customer, additional charges may apply if the magazine needs to be sent again.

Delayed or Missing Magazines

If your UK magazine has not arrived within a reasonable period after the normal 2–3 working day delivery window, please get in touch.

International delivery can take longer, so please allow the estimated delivery period for your destination before contacting us.

If you believe your magazine has been lost or significantly delayed, email:

info@theflowerfarmermagazine.co.uk

Please include your:

  • name;
  • order number; and
  • delivery address.

We will investigate the delivery and help resolve the issue.

Damaged Magazines

We want every copy of The Flower Farmer Magazine to arrive in excellent condition.

If your magazine arrives significantly damaged, please contact us at:

info@theflowerfarmermagazine.co.uk

Please include your order number together with photographs of the damaged magazine and packaging where possible.

We will review the issue and arrange an appropriate solution.

Delivery Delays Outside Our Control

Occasionally, deliveries or publication schedules may be affected by circumstances outside our reasonable control.

These may include:

  • printing or production delays;
  • Royal Mail or courier disruption;
  • severe weather;
  • public holidays;
  • industrial action;
  • international customs delays; or
  • other transport or logistical disruption.

Where possible, we will keep customers informed if we become aware of a significant delay affecting an upcoming issue.

Questions About Your Order

If you have any questions or issues with your magazine order or subscription, please don't hesitate to contact us.

The Flower Farmer Magazine
Email: info@theflowerfarmermagazine.co.uk